Introduction

We often hear questions from our customers about early toner replacement charges on their invoices. It’s a common concern and we're here to address it head-on. If you’ve ever experienced the frustration of a low-toner warning and found yourself replacing a cartridge prematurely, you’re not alone. But before you make that move, here are some helpful insights that can save you money and improve your overall print experience.

Why Do Low-Toner Alerts Appear?

When your printer shows a low-toner alert, it doesn’t necessarily mean that the cartridge is completely empty. In fact, many toner cartridges have thousands of pages left when the alert goes off. These alerts are designed to notify you when toner levels are low, but the cartridge often has enough ink to continue printing for weeks, or even months, depending on your print volume.

It’s important to recognize that printers may show a low-toner warning based on the page count, rather than actual toner usage. So, before making any replacements, take a moment to evaluate your current print needs.

Don’t Replace Just One Color

A common mistake is replacing the toner when one color runs out while the others are still full. For example, if you run out of yellow toner but the cyan, magenta and black cartridges are still at half capacity, it’s often unnecessary to replace the others. Doing so not only wastes toner, but it also leads to increased operational costs. Be sure to check the remaining toner levels before deciding to replace all cartridges.

What Should You Do?

Here’s a simple rule of thumb: use the toner until it’s completely empty. Your printer’s low-toner alert is just that – an alert, not an immediate sign that it’s time to replace. In many cases, you can still print hundreds of pages before the toner actually runs out.

Remember, the goal is to avoid replacing toner unnecessarily, which not only saves you money but also contributes to sustainability by reducing waste.

A Friendly Reminder for Your Budget and Efficiency

To help keep your print operations efficient and cost-effective, we recommend using all toner in the cartridge before deciding to replace it. This approach reduces waste and maximizes the lifespan of your toner cartridges, helping you get the most value from your print investment.

If you’re ever unsure about whether to replace a toner cartridge, reach out to us. We’re always here to guide you through the process and ensure your printing experience is as smooth and cost-effective as possible.

Want To Explore Auto Toner Replenishment?

Reduce printing costs and reduce waste further with automatic toner replenishment on all networked devices. Contact us to get started.

Need a Spare Cartridge or Have a Question on a Toner Shipment?

Contact genesisONE through email at orders@mygenesis1.com or call us at 800.436.1994 and our customer service experts will make sure you have everything you need.